Frequently Asked Questions
General Questions
What kind of clients do you work with?
I work primarily with women (somtimes men too) experiencing chronic health issues — such as autoimmune disease, fatigue, anxiety, hormonal imbalances, MCAS, and trauma-related conditions — who are seeking personalised, integrative support that bridges mental and physical health.
What qualifications do you have?
I hold qualifications in counselling, environmental science, nutrition, and nutrigenomics, and am a certified HeartMath practitioner. I also have extensive lived experience navigating complex chronic health issues.
Do you offer online consultations?
Yes — I see clients from all over Australia and internationally via a secure online platform (Cliniko), and offer in-person sessions in Ballarat on Tuesdays and Fridays and in Daylesford on Wednesdays and Thursdays.
Genetics & Nutrition
What do you mean by “genetic nutrition consulting”?
I use your genetic data (e.g. from 23andMe, Ancestry, or specific test kits) to help understand how your body processes nutrients, hormones, and neurotransmitters. This lets us tailor food, lifestyle, and supplement strategies to your unique biology.
Do I need to have genetic data before working with you?
No, it’s not required. I can guide you through appropriate testing if it’s relevant — or work with symptoms and health history alone.
What is an HTMA or OAT, and do you offer them?
Hair Tissue Mineral Analysis (HTMA) and Organic Acids Testing (OAT) are functional screening tools I use to assess nutrient status, mitochondrial function, detoxification pathways, and metabolic imbalances. I offer these tests where clinically appropriate and interpret them through the lens of your symptoms, history, and overall health picture.
Do you offer microbiome mapping?
Yes — I offer comprehensive stool testing where indicated. These tests provide insight into microbiome balance, digestive function, pathogens, inflammatory markers, and gut barrier integrity. This can be especially helpful for clients with IBS, autoimmune conditions, or mood disorders with gut involvement.
Can you order blood tests?
Yes — I can order private pathology tests, including bloodwork, if additional information is needed to guide our work. These are typically out-of-pocket expenses and not covered by Medicare. If budget is a concern or you'd prefer to work within the public system, I can also support you to request appropriate Medicare-covered testing through your GP, based on your symptoms and clinical needs.
Counselling & Mind-Body Approaches
What type of counselling do you offer?
I blend evidence-based modalities (like somatic therapy and internal family systems) with nervous system retraining, polyvagal theory, and trauma-informed support. Sessions are person-centred, meaning we go at your pace and prioritise emotional safety.
What is HeartMath and how is it used in your sessions?
HeartMath is a research-based biofeedback tool that helps regulate the nervous system using breath and heart rate coherence. I use it to support clients dealing with anxiety, trauma, and chronic stress to help create a sense of safety so that we can work on whatever is causing their distress.
I’ve tried therapy before and it didn’t help. What’s different about your approach?
My approach integrates physiology, trauma, and individual biochemistry. Many of my clients have tried traditional therapy or health coaching without results — and find that the combination of emotional and biological support is what finally helps.
Booking & Logistics
How do I book a session?
You can book via my Cliniko page or email me directly at lou@ecological-nutrition.com. I'll guide you through what to expect next.
What happens in a first session?
We’ll go over your intake form together, map your symptoms, identify potential drivers, and begin a tailored plan — whether emotional, nutritional, or both.
Do you offer packages or one-off consults?
Yes — I offer one-off sessions as well as packages for deeper support. Nervous system retraining and genetics consulting are often best approached through a package for best results.
What are your fees and can I use NDIS or private health insurance?
Fees are listed on my personalised consults page. If you're an NDIS participant (self- or plan-managed), sessions may be covered under Improved Daily Living. Some private health funds may also cover counselling — check with both me and your provider.
What’s your cancellation policy?
I require 24 hours' notice for cancellations or rescheduling. Cancellations made with less notice may incur a fee.